DBBet KYC & AML Policy

KYC and AML procedures on the platform are used to verify the identity of each account holder, prevent fraud, and reduce the risk of financial crime under Tanzanian regulatory requirements. These controls support transparency, responsible gaming, and the detection of suspicious activity in betting and gaming transactions.

The KYC and AML framework aims to provide the following guarantees to users:

• Fair play through verified user registration and identity check processes.
• User safety supported by structured security measures and account protection controls.
• Transparency in how personal data is used for ID verification and document submission.
• Compliance with anti-money laundering and counter-terrorism financing obligations in Tanzania.
• Consistent monitoring of account activity to limit misuse of the platform for illegal purposes.

Every new user must complete an identity check and ID verification before full access to gaming and betting services is provided. Identity verification may also be renewed or updated if there are changes to personal data or where transaction monitoring shows higher risk activity.

During KYC and document submission, the platform may request the following categories of documents:

• Government-issued photo identification, such as a national ID card, passport, or valid driving licence confirming age and identity of the account holder.
• Proof of residential address, such as a recent utility bill, bank statement, or official correspondence that confirms the user’s place of residence in Tanzania or another accepted jurisdiction.
• Evidence of ownership for payment methods used on the platform, such as a bank card statement, mobile money confirmation, or other records linking the payment instrument to the account holder.
• Additional supporting documents or information where required by law or internal security measures, for example in enhanced due diligence checks.

The platform applies AML controls and security measures to prevent money laundering, terrorist financing, and any other illegal financial activity. These measures follow regulatory requirements in Tanzania and support ongoing transaction monitoring, fair play, and user safety.

Key AML measures include:

• Continuous transaction monitoring for deposits, withdrawals, and betting patterns to detect suspicious activity or unusual account behaviour.
• Automated detection rules and system alerts designed to identify irregular betting, multiple failed payments, or inconsistent document submission.
• Enhanced due diligence for higher-risk users, high-value transactions, or complex patterns of play, including further ID verification and additional questions about the source of funds.
• Review of large, frequent, or unusual transfers that may indicate money laundering or misuse of gaming services for non-gaming purposes.
• Risk scoring of users and transactions based on legal obligations, internal AML policies, and exposure to financial crime risk.
• Screening of users against international sanctions lists and politically exposed person (PEP) databases as part of account opening and ongoing monitoring.
• Reporting obligations to competent Tanzanian authorities when activities meet legal thresholds for suspicious transaction reports or other mandatory notifications.

Use of the platform is subject to restrictions that support KYC, AML, and counter-terrorism financing controls. Breach of these rules may harm user safety, reduce transparency, or breach Tanzanian regulatory requirements.

The following activities are prohibited:

• Opening or using multiple accounts by the same individual in order to bypass identity check processes, bonus rules, or AML controls.
• Using forged, altered, stolen, or otherwise fraudulent documents during ID verification or document submission.
• Any attempt to launder funds through deposits, betting, or withdrawals, including using gaming activity to disguise the origin of money.
• Manipulating systems or abusing technical features to interfere with transaction monitoring or to gain unfair advantage.
• Sharing, selling, or otherwise transferring access to an account holder profile to any third party.
• Using payment instruments, such as bank cards or mobile money accounts, that belong to another person or entity without lawful authority.
• Providing false information or misrepresenting identity, source of funds, or place of residence during registration or later checks.

Any failure to comply with KYC, AML, or counter-terrorism financing rules may lead to enforcement actions required under Tanzanian law and internal policies. These measures are taken to protect account holders, maintain user safety, and uphold fair play and transparency.

In the event of non-compliance or suspicious activity, possible consequences include temporary or permanent account suspension, freezing or confiscation of funds linked to suspicious activity, cancellation of bets or winnings, reporting to competent authorities where applicable.

Users are responsible for providing accurate, complete, and current personal data during registration and throughout the life of the account. Identity check and document submission must be completed promptly when requested, including any follow-up questions needed for ID verification or enhanced due diligence. Users are required to respond in a timely manner to any request for additional documents or clarification that relates to transaction monitoring, responsible gaming, or AML reviews. Only payment methods lawfully owned and controlled by the account holder may be used for deposits and withdrawals. Any suspected misuse of an account, security breach, or suspicious activity must be reported to customer support or the designated contact channel without delay so that appropriate security measures can be taken.

The platform upholds fair play and transparency to protect users, support responsible gaming, and ensure a safe betting and gaming environment. These commitments are central to KYC, AML, and other regulatory requirements that guide operation in Tanzania.

Key principles of fair play and transparency include:

• Adherence to KYC and AML standards, including identity check, ID verification, and ongoing transaction monitoring.
• Confidential handling and protection of personal data, in line with applicable data protection and privacy rules.
• Ongoing monitoring of accounts and transactions to detect suspicious activity, fraud, and misuse of services.
• Prevention of manipulation, unfair behaviour, and any conduct that undermines equal conditions for all users.
• Providing user support on safety matters, account protection, and understanding of AML and KYC procedures.
• Shared responsibility between the operator and every account holder to identify and address possible risks.
• Application of the same rules and regulatory requirements to all users to promote equal treatment and fair play across the platform.