DBBet Rules and Regulations in Tanzania

1. Scope and Acceptance of the Terms

These general terms regulate the legal relationship between you and DBBet for all betting services, bonuses, and any other features available on the platform in Tanzania.

By:

• visiting the site or using the mobile application
• completing registration of a betting account
• logging in to an existing account
• placing any bet or using any bonus

you confirm that you have read, understood, and accepted these terms and conditions, together with any betting rules, payment rules, privacy and security policies that form part of this agreement.

If you do not agree to any part of these terms, you must stop use of the services and close your account.

2. Eligibility and User Requirements

To hold an account and place bets on the platform in Tanzania, you must:

• be at least 18 years old
• be legally capable of entering into binding agreements under Tanzanian law
• be physically located in a jurisdiction where online betting on this platform is allowed
• complete registration truthfully and provide accurate personal information

You confirm that you are not:

• using another person’s identity or account
• an employee, agent, or contractor of DBBet or any of its group companies, where internal policies forbid personal play
• acting on behalf of a third party or as part of a betting syndicate that aims to abuse odds, bonuses, or promotions

DBBet reserves the right to request proof of age, identity, and location at any time and to suspend or close any account where eligibility is not satisfied.

3. Changes to the Terms and Conditions

DBBet may update, amend, or replace these terms and conditions, betting rules, and payment rules when required by:

• changes in Tanzanian law or regulatory directives
• instructions from the Gaming Board of Tanzania or any other competent authority
• operational, technical, or security reasons

Any material changes will be published on the site or in the mobile application, with the date of the latest update shown at the top of the page. Continued use of your account or placement of bets after such publication constitutes your acceptance of the updated terms. If you do not agree, you must stop using the services and request account closure.

4. Proper Use of the Platform

You agree to use the website, mobile application, and all betting services only for lawful purposes and in accordance with these terms. In particular, you agree not to:

• create multiple accounts for the same person
• share your login details or allow others to use your account
• use bots, scripts, or any automated systems to place bets or access services
• interfere with, attack, or attempt to gain unauthorised access to any system, data, or account
• manipulate outcomes or events, or exploit any fault, error in odds, or system malfunction
• engage in any form of fraudulent behaviour, match fixing, money laundering, or any activity that breaches Tanzanian law

DBBet may restrict or terminate your access, cancel bets, or close your account if it reasonably believes that your use of the platform is improper or illegal.

5. Intellectual Property and Content Protection

All intellectual property rights in the platform, including but not limited to logos, trademarks, odds displays, event data, graphics, software, text, and audio-visual content, are owned by DBBet or its licensors.

You may use this content only for personal, non-commercial betting purposes. You are not allowed to:

• copy, reproduce, modify, or distribute any part of the content without written permission
• use any content for resale, data mining, or commercial exploitation
• remove or obscure any copyright or trademark notices

Any unauthorised use of the content may lead to civil or criminal action and immediate suspension of your account.

6. Service Availability and Technical Issues

DBBet aims to maintain continuous access to betting services but cannot guarantee that the site or application will always be available or free from errors.

You acknowledge that:

• services may be temporarily unavailable because of maintenance, technical problems, or reasons beyond the operator’s control
• odds, event listings, or results may be affected by transmission delays or system malfunctions

If a technical fault affects the correct functioning of betting services, DBBet may:

• void affected bets
• restore account balances to the last correct state
• suspend events or markets until the issue is resolved

7. Liability Limitations

To the fullest extent permitted by Tanzanian law:

• DBBet is not liable for any loss or damage arising from your use of the platform, unless caused by its own gross negligence or wilful misconduct
• DBBet is not responsible for losses due to:
  • internet or communication failures on your side
  • device or software problems you experience
  • misuse of your login data by a third party if you failed to keep it secure
• any winning relating to an obvious error in odds or event information may be adjusted or cancelled

Your statutory rights under Tanzanian law are not affected. You are responsible for ensuring that your use of the services complies with all applicable legal rules in your location.

1. Eligibility to Place Bets

Only registered customers who have an active account, have confirmed that they are at least 18 years old, and meet all legal criteria may place bets. You may be asked to provide identity documents or proof of residence before stakes are accepted or winnings are paid.

DBBet reserves the right to refuse any bet, limit stake sizes, or exclude you from certain events, markets, or bonuses where there are regulatory, integrity, or responsible gambling concerns.

2. Bet Acceptance and Confirmation

A bet is considered accepted when:

• it appears in your betting history as confirmed, and
• a unique transaction reference has been allocated.

If you are unsure whether a bet has been accepted, you must check the account history section rather than placing the same bet again. DBBet has full discretion to decide whether a wager is valid based on system records.

Bets are only valid if:

• they are placed before the listed start time of the event, unless betting rules specify in-play options
• the odds and event details were correctly displayed at the time of placement, and not affected by obvious errors or technical faults

3. Minimum and Maximum Stakes

For each market or event, DBBet may set limits on:

• minimum stake per bet
• maximum stake per bet
• maximum potential winnings per bet or per event

These limits may vary by sport, market, event type, and customer profile. The system may automatically prevent you from placing bets that exceed maximum allowed stakes or potential returns.

DBBet may adjust limits at any time for reasons including risk management, regulatory obligations, or responsible gambling measures.

4. Odds, Events, and Results

All odds displayed for any event are subject to change until the moment your bet is accepted. Odds may be adjusted in response to betting patterns, information on team or player conditions, or other relevant factors.

If an obvious error occurs in odds, market terms, or event details (for example, where odds are clearly inconsistent with the market or where the wrong team is shown as favourite), DBBet may declare affected bets void or settle them at corrected odds.

Settlement of bets is based on official results as declared by the relevant governing body at the time of settlement. Any later changes to results, such as through protests or disciplinary decisions, will normally not affect settlement unless the betting rules for that market state otherwise.

5. Calculation of Winnings and Losses

Your winnings are calculated by multiplying your accepted stake by the final odds for each bet, taking into account the type of bet and any specific market rules.

For example:

• Single bets: Winnings = stake x odds
• Multiple or accumulator bets: Winnings = stake x combined odds of all selections that win

If one or more selections in a multiple bet are void, the bet may be settled based on the remaining selections at the original stake, as described in the betting rules.

Your account balance is updated after each event is settled. Any amount staked on losing bets is deducted from your balance when the bet is placed or when the market is settled, depending on the bet type.

6. Restrictions on Bets, Markets, and Bonuses

DBBet may impose restrictions on certain bets and markets to comply with Tanzanian law, licensing conditions, or integrity agreements. Examples include:

• prohibition of bets on minors
• blocking of events or competitions restricted by regulators
• limits on the number of bets per event for an individual customer

Bonus use may also be restricted to particular markets, minimum odds, or event types. Terms for each promotion specify how bonuses can be used and how bonus-related winnings are calculated.

DBBet may refuse, limit, or cancel bets if it has reasonable grounds to believe that:

• there is collusion or group betting intended to exploit odds or bonuses
• the integrity of an event is in doubt
• you are breaching responsible gambling, AML, or other compliance policies.

7. Bet Cancellation, Void Bets, and Settlement Disputes

Bets cannot be cancelled or changed by you once they appear as accepted in your account history.

DBBet may declare a bet void or adjust settlement where:

• a market was listed with incorrect odds or material errors in event details
• an event is postponed, abandoned, or cancelled and the betting rules for that market specify voiding
• there is evidence of match fixing, suspicious betting, or breach of integrity rules

If you disagree with a bet settlement, you must contact customer support and provide bet reference numbers and relevant information. The operator will review system records, the betting rules for the event, and official results. If your dispute is not resolved to your satisfaction, you may escalate the matter to the relevant regulator in Tanzania in line with applicable legal procedures.

1. General Principles for Deposits and Withdrawals

All financial transactions on your betting account are subject to these payment rules, Tanzanian law, and the terms required by payment service providers.

Key principles:

• you may only use payment methods registered in your own name
• deposits and withdrawals must come from and go to accounts that belong to you
• funds in your betting account are held for betting purposes only and are not intended to function as a bank account

DBBet may request proof that you control a particular payment method before processing withdrawals.

2. Deposit Methods, Limits, and Processing

DBBet may provide a range of deposit methods suitable for customers in Tanzania, such as:

• mobile money services
• bank transfers
• approved card payments or other local solutions

For each method, the platform may specify:

• minimum and maximum deposit amounts per transaction
• any applicable fees or charges
• typical processing times until funds appear in your betting account

Deposits are usually credited to your account once they are confirmed by the payment provider. DBBet is not responsible for delays caused by banking systems, mobile operators, or other third parties.

3. Withdrawal Methods, Limits, and Timeframes

Before you can withdraw funds, you may be required to:

• complete identity and age verification
• provide documents that support your source of funds where required by AML rules

Withdrawals are normally processed using the same payment method that you used for deposits, subject to technical and regulatory constraints. Alternative methods may be offered where the original route is not available.

DBBet may set:

• minimum and maximum withdrawal amounts per transaction or per day
• internal review timeframes before authorising withdrawals

Once approved by DBBet, withdrawal timeframes depend on the payment provider and may vary.

4. Transaction Security and Verification (KYC/AML)

DBBet applies know-your-customer and anti-money laundering procedures as required by Tanzanian legislation and regulatory standards. This may include:

• collection of personal identification documents, such as ID cards, passports, or driving licences
• verification of mobile numbers, email addresses, and residential addresses
• checks on payment methods used to deposit and withdraw

DBBet may suspend deposits, bets, or withdrawals until verification is complete. Failure to provide accurate information or requested documents can result in account restrictions or closure.

5. Transaction Restrictions and Suspicious Activity

DBBet may block or restrict deposits or withdrawals where it has reasonable grounds to believe that:

• funds are linked to fraud, money laundering, or terrorist financing
• the account is used by a third party who is not the registered customer
• multiple accounts belong to the same person in breach of these terms

In such cases DBBet may:

• freeze relevant balances while investigations are carried out
• request additional documents or explanations for transactions
• report transactions to competent authorities in line with Tanzanian law.

6. Operation Cancellation and Chargebacks

You are responsible for any deposits made into your betting account. If a chargeback or reversal occurs on a deposit transaction, DBBet may:

• deduct the outstanding amount from your account balance
• cancel pending bets or winnings related to the reversed funds
• suspend or close your account

If a technical error results in incorrect crediting or debiting of funds, DBBet will correct balances to reflect the accurate amount. Any amount paid in error must be returned, and DBBet may recover such sums from future account activity if necessary.

1. Commitment to Safer Betting

DBBet supports responsible gambling and seeks to ensure that betting remains a form of entertainment rather than a financial or personal problem. You are encouraged to use the platform in a way that respects your limits and personal circumstances.

Betting carries a risk of loss. You should never stake money that you cannot afford to lose and you should regularly read your betting history to monitor your activity.

2. Tools to Manage Your Behaviour

To support responsible use of betting services, DBBet may offer control tools such as:

• deposit limits: setting daily, weekly, or monthly caps on how much you can add to your account
• loss limits: restricting how much you can lose over a defined period
• session reminders: notifications to inform you how long you have been active on the site or application
• time-out options: temporary suspension of access to your account for a selected period

Where such tools exist, you can usually adjust them in your account settings, subject to system processing rules. Increases to limits may take effect after a waiting period, while reductions may apply immediately.

3. Self-Exclusion and Account Closure

If you feel that you are losing control of your betting behaviour, you should consider self-exclusion or permanent account closure.

DBBet may provide self-exclusion options that:

• prevent you from logging in or placing bets for a selected minimum period
• stop marketing messages and promotional communications during the exclusion

During self-exclusion, you must not attempt to open new accounts or use other people’s accounts. DBBet will take reasonable steps to enforce exclusions but cannot be held liable if you manage to bypass these measures by providing inaccurate or incomplete information.

4. Identifying Gambling-Related Problems

You may be at risk of gambling-related harm if, for example:

• you bet more money or time than you planned
• you chase losses or use credit to fund bets
• betting is affecting your work, studies, or relationships
• you hide your betting activity from family or friends

If you recognise these signs, you should seek assistance and consider applying the available responsible gambling tools immediately.

5. Support and Assistance in Tanzania

If you are concerned about your betting or that of someone close to you, support is available from health professionals and counselling services in Tanzania. You may consult:

• local mental health clinics or hospitals
• counselling centres and social support organisations
• licensed psychologists or counsellors experienced in addiction issues

You may also find self-help materials and screenings through international organisations focused on problem gambling. If you believe you are at risk, you should seek professional help without delay.

1. Legal Obligations

DBBet operates in accordance with anti-money laundering and counter-terrorist financing laws of the United Republic of Tanzania. These legal rules require betting operators to identify customers, monitor transactions, and report suspicious activity to competent authorities.

By using the platform, you acknowledge that your transactions may be reviewed as part of these compliance duties and that DBBet may not be permitted to inform you about certain reports made under law.

2. Customer Identification (KYC)

To satisfy know-your-customer obligations, DBBet may request and verify:

• full name, date of birth, and place of birth
• national identification number, passport number, or similar document details
• residential address and contact information
• ownership and control of payment instruments used for deposits and withdrawals

You must provide accurate, up-to-date information and promptly inform DBBet of any changes. Identity checks may be carried out when you register, request a withdrawal, reach certain transaction thresholds, or where suspicious activity is observed.

3. Ongoing Monitoring and Suspicious Activity Detection

DBBet uses risk-based procedures and systems to monitor transactions and betting patterns. Indicators of potential money laundering or terrorist financing can include, for example:

• unusually high deposits or rapid movements of funds without consistent betting activity
• use of multiple payment methods in a short period without clear economic purpose
• frequent deposits followed by immediate withdrawals
• betting activity that appears linked to organised attempts to manipulate event outcomes

Where necessary, DBBet may:

• request explanations and supporting documents for certain transactions
• review previous activity on the account
• apply temporary restrictions while assessments are made.

4. Consequences of AML Breaches

If DBBet has reasonable grounds to suspect that your account is involved in money laundering, terrorist financing, or other financial crime, it may take one or more of the following actions, subject to Tanzanian law:

• suspend or block your account
• freeze all or part of the funds in your account
• decline deposits, bets, or withdrawal requests
• close your account
• report your activity and identity details to relevant authorities

DBBet may be legally restricted from informing you about the outcome of any such report or investigation. Any action under AML rules does not limit the possibility of separate civil or criminal proceedings initiated by competent authorities.

1. Data Protection Principles

DBBet collects and processes your personal data in line with applicable privacy and data protection rules in Tanzania. The operator aims to handle your information lawfully, fairly, and for specific purposes connected to the provision of betting services.

By registering an account or using the site or application, you consent to the collection and use of your personal data in accordance with this privacy policy and any applicable legal rules.

2. Types of Personal Data Collected

The information collected may include:

• identification data such as name, date of birth, and national ID or passport details
• contact data such as address, email, and phone number
• account data such as username, account history, and communication records
• betting data such as event selections, odds, stakes, winnings, and bonuses used
• payment data such as payment method details (subject to security standards), deposit and withdrawal records
• technical data such as IP address, device and browser information, and log data about your use of the services

Some data may be required to meet regulatory obligations such as responsible gambling and AML rules.

3. Purposes of Data Use

DBBet may use your personal data for the following purposes:

• to create, manage, and secure your account
• to process deposits, withdrawals, and bet settlements
• to verify your identity and age
• to comply with legal and regulatory obligations, including AML and responsible gambling requirements
• to manage risk and detect fraud, misuse, or technical issues
• to provide customer support and respond to your requests
• to inform you about changes to terms, rules, or policies

Where marketing communications are used, they will comply with applicable legal requirements and may be stopped upon your request through available opt-out methods.

4. Sharing of Personal Data

Personal data may be shared only where reasonably necessary and lawful, such as:

• with service providers that support payment processing, identity verification, data storage, or customer support
• with regulatory bodies or law enforcement agencies where required by Tanzanian law
• with professional advisers such as lawyers or auditors who are bound by confidentiality duties

Any third party receiving your data is expected to apply appropriate security and to use the data only for the permitted purposes.

5. Data Storage, Security, and Retention

Your personal data is stored on systems protected by technical and organisational safeguards. These may include encryption, access controls, and secure backup procedures.

Data is retained only for as long as necessary to:

• operate your account
• comply with legal, regulatory, and accounting obligations
• resolve disputes and enforce agreements

When data is no longer required, it is deleted or anonymised in line with internal policies and legal rules.

6. Your Rights in Relation to Personal Data

Subject to applicable Tanzanian law, you may have rights such as:

• access: to request a copy of personal data held about you
• correction: to request correction of inaccurate or incomplete data
• restriction: to request limits on certain processing where legal grounds exist
• objection: to object to certain types of processing or use of your data

Some rights may be limited where DBBet is required to retain or process data by law, including AML obligations. Requests concerning your data can be submitted to customer support, following any identification process required to protect your privacy.

1. Commitment to Account and Data Security

DBBet applies security measures designed to protect your personal data, betting information, and account balance against unauthorised access, misuse, or loss. You are also responsible for protecting your login credentials and ensuring that your devices are secure.

You must:

• choose strong passwords and keep them confidential
• log out of your account after using shared or public devices
• notify customer support immediately if you suspect that your account has been compromised.

2. Technical Protection Measures

The platform uses technical safeguards such as:

• encryption technologies to secure data transmission between your device and the site or application
• firewalls and intrusion detection tools to reduce the risk of unauthorised access
• secure storage practices for sensitive information and transaction records

While reasonable efforts are made to protect your data, no system can guarantee absolute security. You understand that any online transmission carries some level of risk.

3. Two-Factor Authentication and Access Controls

DBBet may offer enhanced login security such as two-factor authentication. You are encouraged to enable such features where available to strengthen protection of your account.

Internal access to customer data is limited to authorised personnel who require it to perform their duties. Staff and service providers are subject to confidentiality obligations and are trained on relevant security practices.

4. Monitoring and Incident Response

DBBet monitors systems for unusual or suspicious activity, including irregular login patterns, abnormal betting activity, or attempts to bypass security controls.

Where a potential security incident is identified, DBBet may:

• temporarily block or restrict affected accounts
• request additional verification from you before restoring access
• investigate the cause and, where required, inform regulators or other authorities.

If a breach affecting your personal data is confirmed and legal rules require notification, DBBet will follow applicable procedures and any instructions issued by competent authorities in Tanzania.